VoIP (voice over Internet protocol) telephony utilizes network technology for integrated communications for multiple campuses or remote offices from a common platform without dedicated voice paths. Other VoIP benefits include:

• Unified messaging
• Voice and video conferencing
• Presence
• Instant messaging integration
• IP-based contact centers

IHETS partners with many companies specializing in IP telephony and VoIP technologies. As a result, IHETS can assist consortium members with strategic planning and decision-making for their telecommunications needs.

For additional information, contact:

Indiana Higher Education Telecommunication System (IHETS)
714 North Senate Avenue
Indianapolis, IN 46202
Phone: 317.263.8999 Toll free: 1.800.246.7615
helpdesk@ihets.org